1. Introduction
Welcome to DQ Visa & Events (Danat Al Qaser Events Management LLC). We value your privacy and are committed to protecting your personal data and documents. This Privacy Policy describes how we collect, use, process, and safeguard your personal information when you use our website, apply for UAE visa services, or book event management packages.
2. Information We Collect
To provide you with our events and visa facilitation services, we collect several types of information, including:
- Personal Identification Data: Full name, date of birth, gender, nationality, passport details (number, expiry date, place of issue), and photos.
- Contact Information: Email address, phone number, WhatsApp number, and residential or business address.
- Supporting Documents: High-resolution copies of passports, passport-size photographs, cancellation papers, visa history, and bank statements where required.
- Payment Information: Transaction details, cardholder name, billing address, and partial payment card details (all processed via secure third-party payment gateways).
3. How We Use Your Information
We use your personal data and documents strictly for the following purposes:
- To process and submit UAE tourist, freelance, and employment visa applications to official partner agencies and the UAE Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) or GDRFA.
- To coordinate event management services, including venue bookings, catering, AV setups, and entertainment shows.
- To manage your account, provide client support, send transaction notifications, and communicate updates via email, phone, or WhatsApp.
- To comply with regulatory guidelines set by the Dubai Department of Economy and Tourism (DET) and other federal authorities.
4. Data Security & Storage
We implement robust security measures to protect your sensitive documents and personal data from unauthorized access, disclosure, or alteration:
- All uploaded documents are stored in secure cloud environments with strict role-based access control.
- All web traffic and document uploads are encrypted using Secure Socket Layer (SSL) technology.
- We do not store complete payment card numbers or CVVs on our servers; payments are processed securely in compliance with Payment Card Industry Data Security Standards (PCI-DSS).
5. Sharing of Information
We only share your information with third parties in the following circumstances:
- With official government bodies and authorized visa processing partners to complete your UAE visa application.
- With third-party vendors (such as venue owners, caterers, and photographers) to execute your booked event packages.
- When required by UAE law, court order, or governmental authorities to comply with legal processes.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data stored with us, provided it does not conflict with active legal proceedings or visa processing requirements. To exercise these rights, please contact us at info@dqvisaevents.ae.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please reach out to us:
Danat Al Qaser Events Management LLC
Deira, Al Khabaisi, Office 104B, Dubai, UAE
Email: info@dqvisaevents.ae
Phone: +971 50 000 0000